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Frequently Asked Questions
Can I return or exchange an item?
Absolutely, you have 14 days after receipt to make a return or exchange, provided that the product is new in its packaging and unused.
Do you offer customization options?
Yes, you can have your initials engraved on your product. To do so, fill in the appropriate box when adding it to your cart.
For any special orders, please send a message!
How do I care for my bag to keep it in good condition?
Avoid prolonged exposure to direct sunlight, heat, and humidity. Keep it away from water, perfumes, and cosmetics. Store it in its pouch when not in use.
Where are UniStudio products manufactured?
All UniStudio products are manufactured in France near Paris. You can find more information about this in the various tabs of the website.
What are the delivery times and methods?
The shipping time for in-stock products is 2 to 4 business days. Products made to order are subject to manufacturing times specified on their respective product pages.
You can choose standard or express delivery depending on your destination. The service is provided by DHL.
Carefully designed
according to your usage
Made for you
near Paris
A united community
by the love of doing good